Mis-sold car finance?

Car finance may have been mis-sold to you if you were not fully informed about the level of commission you would be paying throughout the contract.

Mis-selling of car finance was widespread, so if you purchased a car on finance on or after 2007, you may be eligible.

The amount you’ll be able to claim is dependent on how much you borrowed, how much interest you were charged, and the commission model employed. You may receive compensation of up to £700 per car finance agreement.

The FCA predicts as much as £8.2 billion could be paid out to consumers who purchased motor finance between 2007 and 2021.

We offer a free assessment service, meaning we’ll find out if you’re eligible to claim for free.

Once we submit your claim, we operate on a no-win no-fee basis, meaning you will not be charged if your claim is unsuccessful. If your claim is successful, we will charge a percentage of the compensation awarded as payment for the time we have spent on your case.

You always have the option to claim yourself but the claims process can be lengthy if you’re looking to do it without help. You’ll need to gather information on your historic car finance agreements, and potentially deal with multiple lenders.

Using a claims management company or a law firm which is an expert in making consumer claims makes this process far simpler as they do all the work on your behalf.

All you need to do is give us your personal details, and we’ll conduct a PCP car finance check on your behalf.

We’ve partnered with leading consumer credit agency Equifax, so we can find all your historic car finance agreements, even if you don’t remember the lender or vehicle registration.

Once we submit a claim to your lender, ordinarily they have eight weeks to respond to your claim. If they don’t we may go the Financial Ombudsman on your behalf, and then wait for their verdict.

Please be aware that the lenders’ regulator, the Financial Conduct Authority (FCA) is assessing the widespread problem of car finance mis-selling, and as such has introduced a temporary pause on lenders responding to some complaints. We will notify you if your claim is subject to such a pause.